BWCs and medical issues scenario

Video 34 of 40
2 min 15 sec
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Code Amber Medical Cocktail Bar – Emergency Response Protocol

Encountering an Unconscious Male – A First-Hand Account

During a routine security patrol at Code Amber Medical Cocktail Bar, I came across an unconscious male lying on the floor. My immediate priority was to assess the situation and take appropriate action.

Immediate Action Taken

  • Called for assistance: I identified the situation as a medical emergency and immediately called for the correct support.
  • Activated body camera: While initially not crucial, the footage from my body camera would later assist in reviewing the incident, especially in venues with limited CCTV coverage.
  • Attempted communication: I repeatedly asked, "Hello, can you hear me?" but received little to no response.

Assessing the Individual’s Condition

After attempting to make contact and assessing his responses, I observed that:

  • The individual was in a semi-conscious state but not making coherent sense.
  • He was unable to provide any information regarding his condition.
  • His airway was open, and he was murmuring but not speaking clearly.
  • There were no visible signs of injury or medical tags that could indicate pre-existing conditions.

Ensuring Safety and Moving to a Secure Location

For his safety, I placed him into the recovery position. This allowed me to further assess his condition while ensuring he remained in a stable position. Despite checking for medical bands or identification, nothing was immediately apparent except for a watch and a wallet.

Relaying Information to a Colleague

Upon my colleague’s arrival, I provided a summary of the situation:

"Just found a male unconscious—sorry, semi-conscious. He is not making much sense and is unable to communicate clearly. No obvious cause for his condition. Airways are open, and he has a wallet in his back pocket, but nothing else visible."

With this information, we proceeded with further evaluation.

Decision to Move to a First Aid Room

After confirming that the situation was not immediately life-threatening, the next priority was to move the individual to a clear and safe space for further medical assessment.

  • Ensured the area was clear to facilitate safe transport.
  • Checked identification again to determine if any medical conditions were noted.
  • Monitored vital signs to ensure no deterioration in condition.

Final Actions Taken

Once we were satisfied that there was no immediate risk to life, we proceeded with the following steps:

  • Contacted further medical assistance for professional evaluation.
  • Escorted the individual out of the main area to our designated first aid room.
  • Continued monitoring until medical professionals arrived.

This structured response ensured that the situation was handled efficiently while prioritising the individual’s safety.

Code Amber Medical Cocktail Bar is committed to ensuring a safe environment for all patrons and staff. Our highly trained team follows best practices for incident management, first aid, and emergency response to provide immediate assistance when needed.